Overview

Last 7 days · Wilshire Animal Hospital

7d30d90d

Realized revenue

$464

Attributed visits that actually completed

In pipeline

$5.1k

Booked but not yet seen

Net of cost

$303

$161 spent on telephony + AI

Return on spend

+188%

Realized revenue vs. cost

Calls placed

449

751 minutes of talk time

Reached a person

49%

219 conversations

Booked

15

7% of conversations

Show rate

100%

Of agent-booked visits that have come due

Calls and bookings per day

Calls placedAppointments booked
0113226339452Jul 25Jul 28Aug 1CallsBooked

How calls ended

  • No answer132
  • Booked80
  • Voicemail left78
  • Declined62
  • Interested40
  • Callback requested20
  • Busy17
  • Transferred to clinic12
  • Do-not-call requested5
  • Wrong number3

Revenue by service

  • Dental cleaning with X-rays$3.6k
  • Senior wellness panel$1.2k
  • Bloodwork panel$555
  • Heartworm test & prevention$125
  • Annual wellness exam$107

Campaign performance

Manage →
CampaignStatusCallsConnectedBookedRealized
Post-visit check-in
Post-visit follow-up
active1165919$7.1k
Lapsed client win-back
Client reactivation
active1114822$5.9k
Dental & diagnostics recall
Recall / due for service
paused1105517$5.1k
Same-week gap fill
Schedule gap fill
active1045020$7.7k

Next up in the queue

  • Meera Ueda · Ruby

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Leon Rodriguez · Willow

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Beth Gupta · Juno

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Tessa Nakamura · Ruby

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Diana Moreau · Loki

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Chris Kowalski · Ziggy

    Same-week gap fill · Saturday, August 1 at 1:09 PM

Recent calls

All calls →