Compliance

Every dial passes a consent, suppression and calling-window check before it is placed.

On do-not-call

7

Will never be dialed

Active suppressions

5

All reasons

Calls blocked (30d)

1

Stopped before dialing

AI disclosure rate

100%

222 of 222 calls answered by a person

Calling rules in force

Effective window

9:00 – 18:00 in the client's local time

Days: Mon, Tue, Wed, Thu, Fri, Sat

The narrowest of the federal 8am–9pm rule, any state rule, and your own configured hours. Local time is resolved from the client's area code, then their state.

Frequency limits

Max 12 calls per client per year

At least 14 days between calls

Up to 3 attempts per task

State calling-hour rules change often and this table is a defensible default, not legal advice — have counsel review it before dialing real clients.

Suppression list

ClientPhoneTypeReasonAdded
Marcus Nakamura(310) 555-1008client dncClient asked not to be called again.Jul 24, 2026via agent:cmsaszn6u0390yzrug3glcblc
Alan Nakamura(310) 555-1004client dncClient asked not to be called again.Jul 20, 2026via agent:cmsaszki0031hyzrund3ze88r
Rosa Chen(310) 555-1064client dncClient asked not to be called again.Jul 1, 2026via agent:cmsaszboa02cfyzru7z1sw4fs
Diana Nakamura(310) 555-1033client dncClient asked not to be called again.Jul 1, 2026via agent:cmsaszba102bgyzruf5zo37yu
Linda Ibrahim(310) 555-1069client dncClient asked not to be called again.Jun 23, 2026via agent:cmsasz6ig01yryzruvzidzd99

Audit log

  • call.placeduser:dashboard · 8/1/26, 10:33 PM
  • call.placeduser:dashboard · 8/1/26, 10:22 PM
  • call.placeduser:dashboard · 8/1/26, 10:11 PM
  • clinic.settings_updateduser:dashboard · 8/1/26, 10:10 PM
  • clinic.settings_updateduser:dashboard · 8/1/26, 10:10 PM
  • appointment.bookedagent:cmsaww1ht0001nu0xgru0j5as · 8/1/26, 9:58 PM
  • call.placeduser:dashboard · 8/1/26, 9:57 PM
  • call.placeduser:dashboard · 8/1/26, 9:49 PM
  • appointment.bookedagent:cmsavx6xq0001rx0x2pt67xbr · 8/1/26, 9:32 PM
  • call.placeduser:dashboard · 8/1/26, 9:29 PM
  • call.placeduser:dashboard · 8/1/26, 9:19 PM
  • call.placeduser:dashboard · 8/1/26, 9:06 PM
  • call.blockeduser:dashboard · 8/1/26, 9:03 PM