Campaigns
Each campaign targets a different reason to call. The scheduler re-runs them automatically — gap fill every few minutes, the rest hourly or slower.
Post-visit check-in
activePost-visit follow-upCalls clients a few days after a completed visit to check on the pet, then raises any open recommendation.
Agent objective: “Make sure the pet is doing well after their visit, then raise anything they are due for.”
Calls (30d)
116
Connected
59
Booked
19
Realized revenue
$7.1k
Queued now
8
Lapsed client win-back
activeClient reactivationReaches lapsed clients who have not been seen in a year or more.
Agent objective: “Reconnect warmly and get them back on the schedule.”
Calls (30d)
111
Connected
48
Booked
22
Realized revenue
$5.9k
Queued now
4
Dental & diagnostics recall
pausedRecall / due for serviceWorks the recall list — patients due for dentals, bloodwork, wellness exams and preventives.
Agent objective: “Work the recall list for dentals and senior bloodwork.”
Calls (30d)
110
Connected
55
Booked
17
Realized revenue
$5.1k
Queued now
12
Same-week gap fill
activeSchedule gap fillWatches for open and newly cancelled slots and calls clients who are due for a service that fits the gap.
Agent objective: “Fill the open slot with someone who is already due for something.”
Calls (30d)
104
Connected
50
Booked
20
Realized revenue
$7.7k
Queued now
19