Length
50s
Booked value
—
Call cost
$0.16
AI disclosure
Given
Transcript
- Client
Hello?
- Agent
Hi, this is Riley calling from Wilshire Animal Hospital. Am I speaking with Tessa?
- Client
Hello, this is Tessa from Wilshire Animal Hospital calling about Ruby, your Domestic Longhair.
- Agent
Hi, this is Riley calling from Wilshire Animal Hospital. Am I speaking with Tessa?
- Client
Yeah.
- Agent
It’s been a little while since we’ve seen Ruby, so I wanted to check in—how’s Ruby doing?
- Client
I talked with Kyle.
- Agent
It’s been a little while since we’ve seen Ruby, so I wanted to check in—how’s Ruby doing?
- Client
She's doing well, thanks for asking.
- Agent
That’s great to hear. Based on her last visit, it may be a good time to schedule a routine wellness check with Dr. Reyes to
- Client
Hello, this is Wilshire Animal Hospital calling about Tessa.
- Agent
Nice to hear she’s doing well—let’s talk about a simple next step.
- Agent
Since Ruby’s last visit was for a dental cleaning with X-rays, a routine wellness check with Dr. Reyes can help keep an eye on her overall health. If you’d like, I can help set that up.
- Client
This is a phone call from a veterinary clinic about a pet's care. Names and terms likely to occur: Wilshire Animal Hospital, Tessa, Ruby, Domestic Longhair.
- Agent
things like weight, teeth, bloodwork if needed, and any age-related changes. What do you think?
- Client
Hello, this is Wilshire Animal Hospital. How can I help you today?
- Agent
overall comfort, and any age-related changes. If you’d like, we can look at booking that.
- Client
Hello, this is Wilshire Animal Hospital.
- Agent
Would you like to set that up, or would you prefer I share the details first?
- Client
Hello, this is Wilshire Animal Hospital. How can I help you today?
Call events
- call.plan10:33:44 PM
- twilio.initiated10:33:44 PM
- twilio.ringing10:33:47 PM
- twilio.in-progress10:33:50 PM
- twilio.answered10:33:50 PM
- stream.started10:33:50 PM
- agent.greeting_requested10:33:51 PM
- twilio.amd10:33:53 PM
- stream.ended10:34:40 PM
- twilio.completed10:34:40 PM