Overview

Last 30 days · Wilshire Animal Hospital

7d30d90d

Realized revenue

$17k

Attributed visits that actually completed

In pipeline

$11k

Booked but not yet seen

Net of cost

$17k

$160 spent on telephony + AI

Return on spend

+10418%

Realized revenue vs. cost

Calls placed

444

744 minutes of talk time

Reached a person

48%

214 conversations

Booked

56

26% of conversations

Show rate

87%

Of agent-booked visits that have come due

Calls and bookings per day

Calls placedAppointments booked
0111222333444Jul 2Jul 17Aug 1CallsBooked

How calls ended

  • No answer132
  • Booked79
  • Voicemail left78
  • Declined62
  • Interested38
  • Callback requested20
  • Busy17
  • Transferred to clinic10
  • Do-not-call requested5
  • Wrong number3

Revenue by service

  • Dental cleaning with X-rays$23k
  • Senior wellness panel$2.6k
  • Annual wellness exam$1.1k
  • Heartworm test & prevention$1.0k
  • Bloodwork panel$925

Campaign performance

Manage →
CampaignStatusCallsConnectedBookedRealized
Post-visit check-in
Post-visit follow-up
active1165919$7.1k
Lapsed client win-back
Client reactivation
active1114822$5.9k
Dental & diagnostics recall
Recall / due for service
paused1105517$5.1k
Same-week gap fill
Schedule gap fill
active1045020$7.7k

Next up in the queue

  • Meera Ueda · Ruby

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Leon Rodriguez · Willow

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Beth Gupta · Juno

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Tessa Nakamura · Ruby

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Diana Moreau · Loki

    Same-week gap fill · Saturday, August 1 at 1:09 PM

  • Chris Kowalski · Ziggy

    Same-week gap fill · Saturday, August 1 at 1:09 PM

Recent calls

All calls →