Linda Okafor

Hi,

Hello?

Hi, this is Riley calling from Wilshire Animal Hospital. Are you Linda Okafor?

This is Linda from Wilshire Animal Hospital calling about Olive, your Domestic Longhair.

from Wilshire Animal Hospital. Am I speaking with Linda Okafor?

Yes.

I’m calling to see how Olive has been doing since the last visit — how’s Olive been?

She's doing good. Yeah, doing pretty well.

That’s great to hear. Since her last visit was a parasite screen, she may be due for routine wellness and preventive care, like a general checkup and keeping her plan up to date. Would you like me to help look at options with the clinic?

No, not right now. But I think there was another recommendation that the doctor had last time. Do you remember what it was?

Okay, let me think about how best to handle that kind of question for you.

I don’t have the doctor’s specific recommendation in front of me, and I don’t want to guess. If you’d like, I can put you through to the clinic to check, or we can have someone call you back. Would you like me to do that?

This is a phone call from a veterinary clinic about a pet's care. Names and terms likely to occur: Wilshire Animal Hospital, Linda, Olive, Domestic Longhair.

can connect you with the clinic to check the record and explain it, or have them call you back. Would you like me to put you through to the clinic?

Yeah, put me through to the clinic.

Alright, I’ll connect you and share a quick note so they know what you’re asking about.

→ warm_transfer({"reason":"Client asked about a prior recommendation in Olive’s record and needs staff to review and explain it.","client_confirmed":true,"urgency":"routine"})

I’m connecting you to the clinic now, please hold for a moment.