Ivan Kowalski

(310) 555-1002 · Ruby (cat) · Aug 1, 2026, 9:19 PM

Declined

Length

1m 09s

Booked value

—

Call cost

$0.33

AI disclosure

Given

Summary

Client was contacted about pet Ruby's care but declined to schedule anything at this time.

Agent
Hi, this is Riley, an AI assistant calling on behalf of Wilshire Animal Hospital.
Client
Halo.
Client
হয়।
Agent
Hi, this is Riley, an AI assistant calling on behalf of Wilshire Animal Hospital. Am I speaking with Ivan Kowalski?
Client
Възнаглед
Agent
I'm calling to check in about Ruby, your 13-year-old Tabby Mix cat, and
Client
음.
Agent
Hi, this is Riley, an AI assistant calling on behalf of Wilshire Animal Hospital. Am I speaking with Ivan Kowalski?
Client
Yes.
Agent
Great, thanks for confirming. I'm calling to check in about your cat Ruby and help with any care she might be due for.
Client
Cool.
Agent
Ruby’s last visit was a senior wellness panel back in May. Usually, older cats need regular checkups every six months. Would you like to schedule a wellness exam soon, or is there something else on your mind for Ruby’s care?
Client
Nothing right now.
Agent
Understood, no problem at all. If you ever need anything for Ruby, just let us know. Thanks for your time, Ivan.
Tool
→ record_outcome({"outcome":"DECLINED","summary":"Client was contacted about pet Ruby's care but declined to schedule anything at this time.","sentiment":"neutral"})
Tool
→ end_call({"reason":"declined"})
Agent
Call ended: declined.