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Fiona Zhang

(310) 555-1006 · Mochi (cat) · Aug 1, 2026, 8:07 PM

DeclinedLapsed client win-back

Length

1m 40s

Booked value

—

Call cost

$0.32

AI disclosure

Given

Summary

Fiona declined Annual wellness exam for now, mainly on cost. Open to a call back next quarter.

pet seems fine

Transcript

  1. Agent

    Hi, this is Riley, an AI assistant calling on behalf of Wilshire Animal Hospital. Am I speaking with Fiona?

  2. Client

    Yes, this is she.

  3. Agent

    Great — I'm calling about Mochi. Mochi isn't on the books for a wellness exam yet. Would you like me to find a time?

  4. Client

    Honestly that's more than I can spend right now.

  5. Agent

    I completely understand — I won't push. I'll make a note and we can revisit it another time. Thanks for your time.

Call events

  1. No events recorded.