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Ivan Kowalski

(310) 555-1002 · Ruby (cat) · Aug 1, 2026, 8:07 PM

DeclinedLapsed client win-back

Length

3m 51s

Booked value

—

Call cost

$0.64

AI disclosure

Given

Summary

Ivan declined Dental cleaning with X-rays for now, mainly on cost. Open to a call back next quarter.

wants to think about it

Transcript

  1. Agent

    Hi, this is Riley, an AI assistant calling on behalf of Wilshire Animal Hospital. Am I speaking with Ivan?

  2. Client

    Yes, this is she.

  3. Agent

    Great — I'm calling about Ruby. it's been about 27 months since Ruby's last dental cleaning. Would you like me to find a time?

  4. Client

    Honestly that's more than I can spend right now.

  5. Agent

    I completely understand — I won't push. I'll make a note and we can revisit it another time. Thanks for your time.

Call events

  1. No events recorded.